Member Service Representative


Southeast Family YMCA
111 East Jefferson Road Pittsford, NY 14534

Salary Range: $8.00 - $8.88
            Grade: 5

GENERAL FUNCTION:

Greets everyone by using names whenever possible; extends thanks whenever appropriate; makes relationship building the number one priority at all times. The position is responsible for ensuring that the mission, purpose, image and core values of the YMCA of Greater Rochester is conveyed.

 
QUALIFICATIONS:

The applicant must be at least 18 years of age and possess a high school diploma, have basic computer skills, have prior experience working in a high volume, member-focused environment, be able to multi-task and be able to stand for the duration of the shift.

 

PRINCIPLE ACTIVITIES:

The member relations aspect of this position requires that relationship building be the number one priority at all times, attending to the needs and requests of health seekers, members, and all people within the YMCA in a courteous and friendly manner.